Shipping policy

Last updated: March 2026

Overview

Thank you for shopping with Oryvia. This Shipping Policy explains how we process and deliver orders placed on oryvia.site.

Shipping Locations

Oryvia currently ships only within the United Kingdom. At this time, we do not offer international shipping.

Shipping Costs

We offer free shipping on all orders within the United Kingdom. No additional shipping fees will be charged at checkout.

Order Processing Time

After an order is placed, it goes through a preparation stage before shipping. Orders are typically handled within 1 to 3 business days. During this time we verify the order, prepare the items, and organize the shipment.

The processing stage may take 2 to 4 business days depending on order volume and operational requirements.

Delivery Time

Once the order has been processed and shipped, the estimated total delivery time is 3 to 7 business days within the United Kingdom.

Please note that delivery times are estimates and may vary due to external factors such as carrier delays, holidays, weather conditions, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you may receive a confirmation email containing shipping information or tracking details when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If incorrect or incomplete information is provided, it may result in delays or delivery issues. Oryvia is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Shipments

If your order has not arrived within the expected delivery timeframe, please contact our support team. We will investigate the issue with the shipping carrier and assist you in resolving the matter.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible and include photos of the damaged package or product so that we can assist you with a replacement or refund if necessary.